Notifications

Terms of Service, Service Catalog (June 2016) Click here to download
Billing Name and Address Notice (BNA) Click here to download
High Speed Data Terms and Conditions of Service Click here to download
Video Terms and Conditions of Service Click here to download
Long Distance Terms and Conditions Click here to download

Digital TV Transition (2009)

Click here to download
Cable TV Customer Service & Privacy Notice Click here to download
Customer Update on CPNI Rules Click here to download
Do Not Call Notification Click here to download
Learn about Relay Iowa Click here to download

Learn about Telecommunications Access Iowa. It is a program 
from the Iowa Utilities Board for the hearing impaired.
Watch a video about it here.

Click here to learn
more about the program
Learn about or Order a CapTel phone Click here to download
Learn about Hearing Aid Compatability Click here to download
Read about our Closed Captioning statement Click here to download
Read about how we help make your accessibility devices work with your Cascade services Click here to download
Read our network management & Acceptable Use Policy

Click here to download